Are websites still relevant 2020? Conclusion. The takeaway here is that websites are still relevant in 2020 and will continue to be relevant for years to come. While apps and social media might work for niche groups or price-points, the relatively small investment in your own website pays off immediately. Feb 6, 2020 by AUTHOR Vitaly Friedman. Web users are impatient and insist on instant gratification. Very simple principle: If a web-site isn’t able to meet users’ expectations, then designer failed to get his job done properly and the company loses money. The higher is the cognitive load and the less intuitive is the navigation, the more willing are users to leave the web-site and search for alternatives. 10 Principles Of Good Website Design Usability and the utility, not the visual design, determine the success or failure of a web-site. Since the visitor of the page is the only person who clicks the mouse and therefore decides everything, user-centric design has established as a standard approach for successful and profit-oriented web design. After all, if users can’t use a feature, it might as well not exist.